Smart Scale Measurements do not appear to be accurate

In this guide, we address common reasons why your Smart Scale measurements may not appear accurate. We’ll walk you through troubleshooting steps, ensuring proper usage, and identifying potential environmental factors that could affect measurement precision. Follow these steps to resolve any accuracy issues with your Balance Smart Scale.

1. Take out and replace batteries to reset your scale. 
2. Make sure you are barefoot when weighing-in.
3. Place the scale on a flat, even, hard surface.
4. Make sure the scale surface is dry and clean.
5. Stand balanced on the Balance Smart Scale with your feet firmly placed on the metal sensors.
6. Make sure your profile settings in the app (particularly height, age, and gender) are correct. 
   
   
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