The Scale say Lo/Low or not turning on

In this guide, we’ll cover what to do if your scale displays "Lo" or "Low" or isn’t turning on. These issues are typically related to low battery or power problems, and we’ll walk you through simple troubleshooting steps to get your scale working again.

1. Locate the battery compartment: Look for the compartment at the back or underside of the scale. Slide the cover to access the battery.
2. Remove the battery: Carefully take out the battery from the compartment. Check for any signs of corrosion, leakage, or wear.
3. Inspect the battery contacts: Ensure the metal contacts inside the compartment are clean and free of rust or dirt. Wipe them with a dry cloth if needed.
4. Replace the battery: If the battery shows signs of being low or dead, replace it with a new one. Make sure to use the correct type of battery specified for your scale.
   
   

   How to Change the Scale Batteries:

   1. Pick up the Balance Smart Scale.
   2. Turn the Balance Smart Scale over.
   3. Remove the battery cover on the back.
   4. Remove the batteries.
   5. Insert new batteries
   6. Replace the cover.
   If there are any further questions about the Scale saying Lo/Low or not turning on contact support@awaken180weightloss.com