How to Schedule Support Calls Using the New Awaken180 App?

In this guide, you’ll learn how to schedule support calls using the new Awaken180 App. We’ll walk you through where to find the scheduling feature, how to book a time that works for you, and how to confirm your appointment. This makes it simple to stay connected with our support team and receive the guidance you need for continued success on your Awaken180 journey.

Video Walkthrough

Text Walkthrough with Screenshot

1. Navigate to the Home Page in your app. Tap on the “Home” as shown below. 
   
                                                              

2. Tap on your Name Initial located on the upper left of your screen to access settings. 
   
                                                             

3. Once you are on the “Settings” page, look for “Request Support” under the Help Center. You may need to scroll down to find it, then tap on it .                                                                                                                                                                                                                                                                                                                                          

4. You will be redirected to Typeform. Tap on option A: “Schedule a call with one of our tech support wizards.”
   
                                                             
    

5. Tap on the “schedule time” button.                                                                                                                                                                
    

6. Select the desired date and time  
   
          

7. Fill out the necessary information about your concern. You may need to scroll down to access it.
   
           

8. Tap the “Schedule Event” button below
   
                                                             

9. A confirmation message will pop up on your screen.